F.A.Q

  • Is there a minimum rental day requirement? No, we offer short, and long term rentals as well as sublease options!

  • How do I cancel? If you need to cancel for any reason please call or email ASAP. If cancelled with less than 48 hours notice there will be a 2 day minimum charge.

  • Is the price shown on the van fleet page the price we pay for rental? Yes, plus TN sales tax.

  • Do you offer long term rental discounts? Yes we offer 1, 2 and 3 month discounted rates, as well as sublease options.

  • What is your breakdown policy? All vehicles are covered by AAA. Please do not attempt to fix issues for your own safety. We will get you back on the road!

  • What make and model of vans do you currently have? Three, Mercedes Benz 12 or 15 passenger sprinter vans.

  • Do you clean the vans before renting? Yes, our vans are fully cleaned prior to rentals.

  • Do your vans have entertainment systems? Our flagship 15 passenger sprinter has a state of the art smart tv and bluetooth speaker system along with a quick connection for your gaming system!

  • Do the vans have trunk space? Yes, each van has about 4x4x5 area for luggage/gear.

  • Who can drive the van? Only the person who signs our contract as the driver. Driver must have personal insurance and a valid drivers license.

  • Are you insured? Yes, all of our vans are fully insured.

  • Do you have any parking for the bands vehicles at the pickup lot? Yes, we typically have 1 or 2 spots available.

  • Who is responsible for damages? The renter is financially responsible for all damages to the van.

  • Can we go out of state with van? Yes.

  • Is there sales tax? Yes, TN State Sales Tax.

  • Can we use trailers? Yes, we have them for rent for an additional charge.

  • Do you charge mileage? NO!

  • Can we cross the US border? Yes, Canada is currently the only location allowed outside of the US.

  • Can you remove seats? No, all seats must remain in the van as rented.

  • Do you do one way rentals? No, all vehicles MUST be returned to lot located in Nashville TN.

  • Do you require a deposit? Yes, $100 and we must have a credit card on file.

  • Do we have to change the oil while on tour? Yes, every 7K miles. Drivers will be fully reimbursed for cost!

  • Are pets allowed? Yes, dogs only are allowed in the vans.

  • Can we smoke in the van? 100% NO. There will be a $500 cleaning fee charged if vehicle is returned with the scent of cigarette smoke or marijuana.